Recall FAQs

Q Why is adjusting the Virtual Dynamics settings on my console not affecting the output sound ?
A Either the settings for Dynamics control have not been set in the software, or your faders are operating in "isolate" mode.

Q Why is my Virtual Dynamic and/or TRG hardware not being found after my computer has been (a) repaired, or (b) switched off for a long time ?
A In (a) the motherboard defaults in the BIOS have been changed causing LPT1 or one of the COM ports to be wrongly set (refer to your manual or phone for the correct BIOS settings), in the case of (b) it is likely that the CMOS battery needs replacing.

Q I have a Recall or 501 console and it is not remembering my group set-ups, and strange switching of mutes, R/W etc. on power up is occurring, what could be causing this ?
A It sounds as if the battery fitted to the desks internal CPU is reaching the end of it's useful life (3 years) replacing this 3.6V Nicad battery should solve the problem.

Q Why are my Virtual Dynamics nor resetting properly or logging on in an intermittent fashion ?
A Check the power rail 5V at the VD card, if necessary re-trim at the power supply to give no less than 5V and no more than 5.2V on all VD cards.

Q Can I run my Amek software under a DOS session in Windows95 ?
A No, at present all our software requires too many resources for this to work reliably.

Q When I try to use more than 14 patches in VFX, my system locks up and crashes, why is this ?
A You are using the earliest version of the software, download the newer version from the Website. (go to download page.)